Let me tell y'all what happened yesterday.
So I was supposed to have a telehealth psych visit at 10am.
So I log in and sit there.
At 10:35 I leave and call the office. She tells me he's running behind and to go wait longer.
So I go log in again and wait.
At 11:30 I call back.
Get told to wait some more.
I wait for THREE HOURS. SITTING THERE WITH MY PHONE. STARING AT MY PICTURE VIDEO FEED THUMBNAIL AND WAITING FOR MY DOCTOR.
it took me calling like four times. Getting put on hold a few times. To finally find out that.... Oh... My psych decided to not do telehealth anymore.
And I wasn't informed
They actually confirmed my visit on Friday. And even sent me the usual text to join the telehealth site. Like nothing had changed.
So I finally get a hold of a worker who had some kind of sense and she set me up with a nurse practitioner for telehealth today who... May or may not be able to write all my prescriptions because I take controlled substances (for anxiety and insomnia) and some practitioners can't legally prescribe those but I guess ill find out today.
On top of this I have therapy on telehealth an hour before the nurse. So I'll be on my phone for two hours today.
This is the second time in the last month that the place I go to for mental health has fucked up. And I'm having PTSD flash backs from the times in the past where the place I went before kept screwing me over and I had no other options for my treatment so I had to keep putting up with it.
Can you imagine sitting on your phone waiting for a doctor for three hours only to end up calling the office three or four times to finally find out your doctor won't see you unless you drive 1.5 hours for a 10 min visit just to get your medicine and then go home. Because that what I'm expected to do now. Unless the practitioner can help me.
And if I don't get my med script on time I'll run out of medication. So there's that too.
And please don't tell me to try another doctor office. We literally looked everywhere in Tuscaloosa county and there is no where. That why we resorted to Birmingham in the first place.